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PROCESS

01

research

Define and clearly understand the problem or goal. 

Card Sorting, Persona Building, Journey Mapping

PROCESS

02

Wireframe

Deep dive to discover the requirements to architect solutions and then quick throwaway prototypes to quickly test and refine

Functionality, Learnability, Flexibility

PROCESS

03

design

Concept, ideate, design, test, refine, improve, track

Sketch, Mirror, Invision, Principal

PROCESS

04

Test

Review, refine, test

Sketch Measure, Principal, Optimizly

PROCESS

05

Build

Track, measure & organize

Chameleon, Hot Jar, Conflux, Intercom, GoogleAnalytics

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